SHIPPING INFORMATION
1. Order Processing Rules
Valid paid orders are processed and shipped during official working hours. Non-working period orders will be processed uniformly after working days.
2. Shipping Coverage Scope
We support global mainstream regional delivery. Restricted areas, remote unattainable areas and policy embargo areas do not support shipment.
3. Standard Delivery Cycle
Delivery time varies by region. Local orders are fast and efficient, while cross-border orders take longer due to customs clearance and transportation factors.
4. Logistics Tracking Service
All shipped orders support full-process real-time tracking. Customers can query package status and delivery progress independently.
5. Cross-border Tariff Rules
Import tariffs and official fees incurred by cross-border orders are borne by the recipient, subject to local customs regulations.
6. Logistics Exception Handling
We actively follow up and solve logistics abnormalities such as delay, damage and loss, and provide corresponding service support and after-sales solutions.
7. Policy Update Specification
We reserve the right to adjust logistics rules according to channel and policy changes. The latest official terms shall prevail.